Lessons planning
Lessons planning
Lessons planning
Lessons planning
Streamlining online class planning to improve efficiency and collaboration for educators
Streamlining online class planning to improve efficiency and collaboration for educators
Streamlining online class planning to improve efficiency and collaboration for educators
Streamlining online class planning to improve efficiency and collaboration for educators
MY ROLE
Product Designer
DELIVERABLES
UX research
High fidelity design
Usability tests
TEAM
Product manager
Developers
YEAR
2021
Overview
A responsive web platform for lesson planning, designed to enable teachers to create lessons digitally, going through validation steps in review areas, and ultimately reaching the studio for online presentation.
A responsive web platform for lesson planning, designed to enable teachers to create lessons digitally, going through validation steps in review areas, and ultimately reaching the studio for online presentation.
A responsive web platform for lesson planning, designed to enable teachers to create lessons digitally, going through validation steps in review areas, and ultimately reaching the studio for online presentation.
Problem statement
Problem
statement
The shift to online classes during COVID exposed significant inefficiencies in class planning and structuring processes for teachers and admin staff. Using disconnected tools like forms, docs, and spreadsheets resulted in a time-consuming workflow, frequent errors, and challenges in aligning all stakeholders. This raised the need for a more integrated and streamlined solution.
The shift to online classes during COVID exposed significant inefficiencies in class planning and structuring processes for teachers and admin staff. Using disconnected tools like forms, docs, and spreadsheets resulted in a time-consuming workflow, frequent errors, and challenges in aligning all stakeholders. This raised the need for a more integrated and streamlined solution.
Goals
Speed up the process
Decrease the delay in the review process
Have access to reports
Facilitate process monitoring by coordinators and managers
Centralize information
Speed up the process
Decrease the delay in the review process
Have access to reports
Facilitate process monitoring by coordinators and managers
Centralize information
Research
Research
We started the project with a research stage, in order to better understand users and their needs, identify the main pain points in the current process and possible opportunities. With that in mind, and taking into account the geographic limitation, we created a research plan using quantitative and qualitative research, where we were be able to interview users from the 4 areas involved in the process and collect the necessary data.
We started the project with a research stage, in order to better understand users and their needs, identify the main pain points in the current process and possible opportunities. With that in mind, and taking into account the geographic limitation, we created a research plan using quantitative and qualitative research, where we were be able to interview users from the 4 areas involved in the process and collect the necessary data.
Findings and Insights
What is the hardest thing in planning classes?
• 75% of users mentioned dealing with copyrights
What is the hardest thing in planning classes?
• 75% of users mentioned dealing with copyrights
What is the hardest thing in planning classes?
• 75% of users mentioned dealing with copyrights
What are the difficulties in the review process?
• 60% of users mentioned reviewers take too much time to answer
What are the difficulties in the review process?
• 60% of users mentioned reviewers take too much time to answer
What are the difficulties in the review process?
• 60% of users mentioned reviewers take too much time to answer
I miss receiving feedback from changes and approvals
I miss receiving feedback from changes and approvals
I miss receiving feedback from changes and approvals
I miss receiving feedback from changes and approvals
- Teachers during interview
- Teachers during interview
- Teachers during interview
- Teachers during interview
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They make changes to the link at the last minute and it cause errors
They make changes to the link at the last minute and it cause errors
They make changes to the link at the last minute and it cause errors
- Studio responsible during interview
- Studio responsible during interview
- Studio responsible during interview
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They make changes to the link at the last minute and it cause errors
- Studio responsible during interview
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Personas
Personas
Based on the data we obtained in the research stage, we created four personas, to map all possible user needs, validate with stakeholders, and guide us through the process.
Based on the data we obtained in the research stage, we created four personas, to map all possible user needs, validate with stakeholders, and guide us through the process.
Benchmark
Benchmark
Diving deeper into the discovery process, we did a competitive analysis of two competitors based on planning and process management (Trello and Monday): How do they present themselves? What are its main features?
Diving deeper into the discovery process, we did a competitive analysis of two competitors based on planning and process management (Trello and Monday): How do they present themselves? What are its main features?
Findings
Findings
In the competitive analysis process, we had some insights that helped us bring important features to the project, such as:
• Assign a person responsible for each task
• Well define deadlines
• Monitoring the entire process
• Overview with process information
In the competitive analysis process, we had some insights that helped us bring important features to the project, such as:
• Assign a person responsible for each task
• Well define deadlines
• Monitoring the entire process
• Overview with process information
Workshop
Workshop
To finish up the discovery stage, we held a Lean Inception Workshop with users and stakeholders, following the methodology of Paulo Caroli.
To finish up the discovery stage, we held a Lean Inception Workshop with users and stakeholders, following the methodology of Paulo Caroli.
Goals
• Validate the information collected in the research stage
• Align and plan the building of the new product
• Validate the information collected in the research stage
• Align and plan the building of the new product
Outcomes
Outcomes
• Product Vision
• User Journey Map (AS IS and TO BE)
• MVP and it’s features
• Product Backlog
• Product Vision
• User Journey Map (AS IS and TO BE)
• MVP and it’s features
• Product Backlog
Ideation:
Wireframes
Ideation: Wireframes
After the discovery with a better understanding of the challenge, the journeys already mapped and the MVP with its defined features, we entered the ideation stage, where we decided to use wireframes to validate the user flows and features.
After the discovery with a better understanding of the challenge, the journeys already mapped and the MVP with its defined features, we entered the ideation stage, where we decided to use wireframes to validate the user flows and features.
Usability tests
Usability tests
ABOUT THE TEST
8 users
8 users
8 users
8 users
2 Personas (Seller and Global Partner)
2 Personas (Seller and Global Partner)
Moderated usability test using Lyssna
Moderated usability test using Lyssna
4 personas
1 Persona (Seller)
1 Persona (Seller)
Moderated usability test using Figma
Moderated usability test using Figma
Moderated usability test using Figma
Goals
• Validate key tasks
• Collect as much feedback as possible
• Evaluate the proposed changes related to the workspaces.
• Validate key tasks
• Collect as much feedback as possible
Highlights and findings
Highlights and findings
Highlights and findings
Highlights and findings
98%
98%
98%
Task sucess completion rate across all four areas involved in the process
Task sucess completion rate across all four areas involved in the process
Everything in one place
Everything in one place
Users appreciated having all areas unified in one system for better process tracking
Users appreciated having all areas unified in one system for better process tracking
Good Usability and user friendly
Good usability and user friendly
Most participants found the system easy to use and well-organized.
Most participants found the system easy to use and well-organized.
Everything feels centralized and easy to access, with highlighted and organized deadlines.
Everything feels centralized and easy to access, with highlighted and organized deadlines.
- User quote during tests
- User quote during tests
- User quote during tests
- User quote during tests
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What we could improve
What we
could improve
• Streamlining Observations: Participants preferred having all observations consolidated in one place to save time, eliminating the need for separate pages to add and confirm observations.
• Weekly Task Overview: Feedback suggested introducing a weekly task view to enhance process visibility and planning.
• Notification Management: Users expressed concerns about potential notification overload, indicating the need for a more manageable system.
• Lesson Observations: It became evident that adding an option for observations specific to unrecorded lessons would address key user needs.
• Streamlining Observations: Participants preferred having all observations consolidated in one place to save time, eliminating the need for separate pages to add and confirm observations.
• Weekly Task Overview: Feedback suggested introducing a weekly task view to enhance process visibility and planning.
• Notification Management: Users expressed concerns about potential notification overload, indicating the need for a more manageable system.
• Lesson Observations: It became evident that adding an option for observations specific to unrecorded lessons would address key user needs.
Final design
Final design
About
About
After completing the stages of problem discovery, definition, and ideation, I designed the high-fidelity prototype. This prototype was tested with users before being handed off for development.
After completing the stages of problem discovery, definition, and ideation, I designed the high-fidelity prototype. This prototype was tested with users before being handed off for development.
Design system
Design system
Since the company lacked a design system for this project, I created the components from scratch.
Since the company lacked a design system for this project, I created the components from scratch.
Since the company lacked a design system for this project, I created the components from scratch.
Next steps
Next steps
• Keep testing to validate new features
• Keep testing to validate new features
• Keep measuring the success of the main page
• Keep measuring the success of the main page
• Keep track of metrics to evaluate the sucess of the solution
• Keep track of metrics to evaluate the sucess of the solution
Results
Results
Results
Results
Streamlined Workflow
Streamlined Workflow
Streamlined Workflow
Centralized tools reduced errors and simplified planning.
Centralized tools reduced errors and simplified planning.
Improved Efficiency
Improved Efficiency
Improved Efficiency
Notifications and task filters optimized task management.
Notifications and task filters optimized task management.
Validated Usability
Validated Usability
Validated Usability
98% success rate in tests with overwhelmingly positive feedback.
98% success rate in tests with overwhelmingly positive feedback.
Enhanced Features
Enhanced Features
Enhanced Features
Added weekly task views and a unified observation page based on user input.
Added weekly task views and a unified observation page based on user input.
Want to explore other projects?
Want to explore other projects?
Want to explore other projects?
Want to explore other projects?
MY ROLE
Product Designer
DELIVERABLES
UX research
High fidelity design
Usability tests
TEAM
Product manager
Developers
Year
2021
MY ROLE
Product Designer
DELIVERABLES
UX research
High fidelity design
Usability tests
TEAM
Product manager
Developers
Year
2021
MY ROLE
Product Designer
DELIVERABLES
UX research
High fidelity design
Usability tests
TEAM
Product manager
Developers
Year
2021